Dogs, colour and character · Decor, lighting and rugs
Returns and exchanges
You have 14 days from delivery to return your piece.
Before you return
Returns are accepted within 14 days of delivery, with return shipping paid by you.
A few answers
When can I return?
Returns are accepted within 14 days of delivery.
Are exchanges accepted?
Yes, exchanges are accepted.
Who pays return shipping?
You pay the return shipping costs.
Are custom pieces returnable?
Custom or personalised pieces cannot be returned.
What are shipping costs?
Shipping options, costs and delivery times are shown at checkout.
Returns
- 14-day returns
- Exchanges within 14 days
- Custom pieces cannot be returned
- Buyer can return this item
- Buyer can exchange this item
- Buyer must ask within 14 days of delivery
- Buyer is responsible for return shipping costs
- Custom-made items are not returnable
Return or exchange an item
Enter your order number and the email you used at checkout.